FAQs

VDIAGTOOL is a global automotive technology company that builds innovation, quality, durability and value into our products. VDIAGTOOL products are sold in over 150 countries and we listen to the needs of automotive repair shops and DIY professionals. VDIAGTOOL is committed to providing customers with exceptional value through the form and function of each tool because our products are used to generate revenue for businesses. Our tools are successful when they bring benefits to our customers or speed up their workflow.

Yes! VDIAGTOOL products are designed by an elite team of engineers and industry experts who aim to manufacture tools designed with the end user in mind. All VDIAGTOOL products undergo a rigorous quality control process to withstand the tough working environment demanded by the workshop. Recently, VDIAGTOOL products have won numerous awards for their design and value.

VDIAGTOOL manufactures a wide variety of products for the automotive aftermarket. Our most important product lines are the VD Bi-Directional Scanner Series and the new V Series Power Circuit Probe Tester Series. The VD Series scanners are OE grade diagnostic tools that offer a wide range of features to cover a wide variety of vehicles from Asian, American, European and Exotic car manufacturers. VDIAGTOOL also manufactures Battery Repair Tools, Charging Packs, Battery Testers, Key Programming Tools, Paint Film Meters.

After you place an order, we will receive your order as soon as possible. After receiving the notification, we will help you arrange express delivery as soon as possible. We will deliver the package to your designated address through the express company. We all provide free shipping. .We will notify you immediately after shipment, and at the same time update logistics notifications in real time to protect your baby!

Because it is in the form of a global order, it is shipped to all over the world. So the logistics delivery time is about 7 to 15 days to reach you, and don't worry! Your express will be delivered to you as soon as possible!

After you place an order, the system will display a notification of the order placed.

To check the order status, you can check it in the shopping cart column. It contains all the purchase information. If you can't find it, please contact our customer service. Customer service is online all day long!

If you need to cancel an order, there are two situations. The first is that the order has been shipped. For this type of order, the buyer needs to bear the shipping cost. The second is that the order has not been shipped yet. For this type of order, the buyer does not need to bear any risks and the amount placed at the time of order will be fully refunded.

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