Many of our customers have reached out with questions about FCA AutoAuth and SGW (Security Gateway). This is a common topic for owners of Fiat, Chrysler, Dodge, Jeep, especially when it comes to using diagnostic tools. In this post, we’ll explain what FCA AutoAuth and SGW are, how to ensure your diagnostic device is compatible with your vehicle, and how to access the SGW.
VDIAGTOOL Receives Certification by FCA to Access SGW Module
Security Gateway Module (SGW) - In 2018, the SGW was implemented by FCA USA to prevent unauthorized access. FCA said that SGW was developed to limit "the ability of non-registered and non-authenticated users to perform intrusive diagnostics such as bi-directional controls", so users cannot directly clear the DTC, as well as any bi-directional control test (including actuation, relearn and calibration) on vehicles equipped with SGW.
VDIAGTOOL users can now access the SGW module and perform previously restricted operations simply by registering with the authentication service AutoAuth, without requiring additional accessories. Users can register via AutoAuth's web-based registration portal, selecting the desired package. Then add the VDIAGTOOL diagnostic tool.
VDIAGTOOL will release the software to all professional diagnostic tools in the North American market that have subscribed to the software. VDIAGTOOL Receives Certification by FCA to access SGW Module, and perform previously restricted actions, by registering with AutoAuth, an authentication service. VDIAGTOOL Tablet scanner users can register through AutoAuth’s Internet-based registration portal for $50 a year. (Note: This fee and account registration fee are NOT charged by VDIAGTOOL company)
The information above indicates that if you cannot find "Transmission" or a similar name in the diagnostic menu, you should locate "Transmission Oil Temperature" under the PID data (live data) menu of the Powertrain Control Module (or PCM). Similarly, if you are looking for the ABS Bleeding feature, you should go to the Special Function under the Brake Control Module (BCM). This approach helps navigate and locate specific diagnostic features within the Diagnostic Tool's interface.
*Note: Only available in the US, Canada, and Mexico
APP version:
FIAT, LANCIA, ALFA ROMEO, ABARTH: V12.00
Chrysler, Dodge, Jeep: V9.80
Registering FCA Doesn’t Guarantee Vehicle Compatibility
Even if your vehicle meets the requirements for FCA registration, this does not automatically mean our diagnostic devices will be fully compatible. To ensure that the device supports your vehicle and provides the specific functions you need, please contact us before purchasing.
When reaching out, kindly provide your vehicle information, VIN number, and the special functions you would like to perform. Our engineering team will verify compatibility and guide you toward the most suitable device for your vehicle.
Steps to Access the SGW
For more answers to AUTOAUTH's frequently asked questions, including pricing information, please visit AUTOAUTH FAQs.
1. Account Registration
Visit: https://webapp.autoauth.com >> click Register
2. Complete and submit the User Signup
3. An email confirmation will be sent to you. Locate your email and Verify your email address.
4. Log in to the AUTOAUTH website
5. Click Service Center Signup / Independent Technician Signup to register for your shop and to set up your user profile, shop information and payment settings.
Note for technicians: If the shop you are working at already has an account with the VDIAGTOOL Diagnostic tool, the administrator of the shop account can invite you to join the shop. After you have been invited, you will see a link to join the shop on the AUTOAUTH website. Once you are added, you will automatically gain access to the shop's registered devices. No further device setup is required from the AUTOAUTH website.
6. Select Manage Tools from the left menu >> select Add Tool, fill in the following
Manufacturer - Select VDIAGTOOL
Tool Model - Select ALL MODELS
Serial Number - Enter the serial number listed on the back of your diagnostic tool. (Example: Enter VD70-000001 if your S/N is VD70-000001)
For more help, please contact us at service@vdiagtool.com or reach out via our online chat.
